Privacy Policy

Introduction

This Privacy Policy describes how SiteVitals ("we", "our", or "us") collects, uses, and shares information when you use our website scanning service (the "Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

• Account Information: If you create an account, we collect your email address and any other information you choose to provide.
• Website URLs: When you request a scan, we collect the website URL(s) you provide.
• Payment Information: If you subscribe to a paid plan, payment information is processed by third-party payment processors (e.g., Stripe). We do not store full payment card details.

Automatically Collected Information

• Scan Data: When you request a scan, our Service analyzes the provided website and collects publicly available information such as HTTP headers, page content, performance metrics, and security configurations.
• Usage Data: We collect information about how you interact with our Service, including pages visited, features used, and scan history.
• Technical Data: We may collect IP addresses, browser type, device information, and other technical data necessary for the operation of our Service.

How We Use Your Information

• To provide, maintain, and improve our Service
• To process your scan requests and generate reports
• To manage your account and subscriptions
• To communicate with you about your account or our Service
• To detect, prevent, and address technical issues
• To comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, hosting, and analytics.
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. Scan results and associated data may be retained for a reasonable period to allow you to access historical reports. You may request deletion of your account and associated data at any time.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your information
• The right to object to or restrict processing
• The right to data portability

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve our Service. You can control cookie preferences through your browser settings. Some features of our Service may not function properly if cookies are disabled.

Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through your account dashboard or by using the contact information available on our website.